When I wrote an article on the agile company a few months ago, I didn’t actually think it would trigger such a big response. But it did. In countless conversations, I had to explain further what we mean by this, how it works and, above all, how a traditionally organized company could move in this…
When I founded my digital transformation consulting company four years ago, the world was relatively simple: there were companies that advised clients strategically and conceptually, there were companies that implemented concepts and there were companies that operated the solutions. Projects were often carried out according to waterfall and in clear stages. Business models were rarely…
In around two weeks’ time, the Swiss will vote on the unconditional basic income (UBI). Hardly any other initiative has triggered such diverse and differentiated discussions in Switzerland. Increasingly, the environment is also becoming a bit of a rallying point for all kinds of people who have some kind of complex about our society. This…
Trends are always very popular. They help decision-makers to become more confident in their decisions. And they help advisors to create consensus and yes, they provide small talk beyond the weather at all kinds of aperitifs. There are different trends. Those that are obvious (“Digital is becoming increasingly important”), those that are mainly created for…
I notice time and again that dealings with competitors are restrained and sometimes acrimonious. That’s a shame. Because you can learn a lot from dealing openly with competitors. Especially about yourself.
What I love about alainveuve.ch is the constant stream of feedback. You, my dear readers, comment, send me e-mails, tweet me incessantly. This results in a lot of new and great things. From collaboration to loose exchanges. I got to know Stefan Fritz during one of these exchanges and realized that there are many parallels…
I have been following the debate on the abolition of cash for a relatively long time and the more I read about it, the more I am confused by the opinions of even seasoned economists. Apparently, in order to maintain a complex, fragile and costly system, everything ideological is being thrown into the balance. It’s…
Last week I read the interesting article by Andreas Kassat entitled “Bad manners or new trend: Unreachable contacts“. You should do the same. The article talks about the fact that many contacts do not call back, cannot be reached and simply do not get in touch at all during the sales process instead of rejecting…
The week before last, we received the “Best Omnichannel Experience Award” for our omni-channel eCommerce product for Frankfurt Airport at AOE at imagine 2016. Although I was not directly involved in the project, a project of this size naturally brings the various challenges into an overarching discussion. We therefore had an intensive internal discussion on…
Anyone who reads here often knows that I think products and services should be designed to be as customer-oriented as possible. Of course, this doesn’t stop at the price. While the customer basically just wants to pay as little as possible and, as we know, you can’t start there because performance has its price, price…