A few days ago, I described what I often encounter when dealing with customers: That studies, statistics and data are ignored with conviction and people are convinced that they know their customers and their behaviors best anyway. I have called it the “our user syndrome“. What I am also increasingly noticing, however, is that many…
Disruption is one of the buzzwords of our time. In the business context, it refers to the complete upheaval of an industry through new solutions that better meet the needs of customers. Disruption is feared by long-established industries and is the declared goal of start-ups. Since I published the explanatory model for digital transformation, I…
A few weeks ago, in the canton (Baselland(bill), which corresponds to the federal state) where I live, the legal basis was created to allow people to vote electronically in the future. The politicians never tired of emphasizing that the technology was not yet available (I beg your pardon?), but they wanted to take precautions. That…
Upheavals always have two sides: They are seen as threats and challenges by existing providers in the market, but for entrepreneurs from outside the industry they offer an opportunity to enter with new models and innovations and do good business. Here are 4 sectors that will experience huge changes in the near future and some…
Many decision-makers I speak to perceive the digital transformation as a threat. On the one hand, I can understand that, because yes, it is about leaving a traditional business, a more or less safe haven. On the other hand, I have a hard time with this, because how can you develop something new if you…
I have already written a lot about the fact that technological progress will change the next few years enormously. What concerns us all is, on the one hand, how a society deals with rapid change without breaking too radically with its zeitgeist values. On the other hand, and this is a core topic of digital…
The nature of work has changed steadily since mankind began using tools. These tools resulted in less and less work for the individual, but the bottom line is that more and more work could still be done. Over time, we developed an economic system that aims to reward work in terms of quantity and quality….
Since I published the graphic on digital transformation almost a year ago, I have been asked about it countless times and the graph model has been praised several times. “Digital transformation” has become the buzzword par excellence in the last two years. Agencies, consultants and other service providers proclaim loudly that they have been doing…
You probably know the old song about “everything used to be better”. It is always sung when someone feels they are being left behind by developments and social progress. Or when someone is too lazy to deal with new things. However, the general nostalgia usually overlooks the fact that everything is actually better than it…
After my post“Fast is the new big“, I wrote in the Investments section that our perception of technological development is linear, while actual technological progress is exponential. Obviously, many people who are professionally involved with technology are not aware of this fact. They therefore fundamentally underestimate the technological possibilities of the coming years. The discussions…